Privacy Policy
Your Privacy
We collect and process personal information to provide banking services, comply with legal obligations, and improve customer experience.
Information We Collect
Contact details, identification data, account and transaction information, device and usage data, and communications with support.
How We Use Information
To open and manage accounts, process payments, prevent fraud, meet regulatory requirements, and personalize features.
Legal Bases
Where applicable, processing is based on contract performance, legal obligations, legitimate interests, consent, and vital interests.
Cookies and Tracking
We use cookies, device identifiers, and analytics to improve performance and personalize content. Preferences can be managed via browser settings.
Categories of Data
Identification data, contact details, account/transaction data, device/network data, geolocation (where permitted), and communication records.
Sources of Data
Collected directly from you, from your usage, publicly available sources, verification partners, payment networks, and credit bureaus.
Sharing and Transfers
Shared with affiliates, service providers, payment networks, and regulators. International transfers follow legal safeguards.
Automated Decisions
Automated models help detect fraud and assess risk. You may request human review where legally applicable.
Your Choices
You may update preferences, request access or deletion where permitted, and opt out of marketing.
Data Security
We apply industry-standard safeguards. No system is fully secure; protect your credentials accordingly.
Retention
Data is retained as long as necessary for services, legal compliance, audits, and dispute resolution.
Marketing
We send service updates and, where needed, marketing communications. You may opt out anytime.
Children
Services are not directed to minors where consent cannot be legally obtained. We do not knowingly collect data from children without authorization.
Your Rights
You may request access, correction, deletion, restriction, portability, or object to processing where allowed by law.
International Safeguards
Cross-border data transfers use contractual safeguards, technical controls, and regulatory-compliant protections.
Contact and Complaints
Reach us at contact@mapleminttrust.com. You may also contact your regional data authority.
Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be announced.